How can Life Science Technology Providers Support the Pharmaceutical Industry in the Transition Toward More Digitally Connected Operations?

Katrina Rice, Chief Delivery Officer, Biometrics Services, eClinical Solutions

Our industry often expects results from technology without enough upfront attention to the problems we’re trying to solve and the anticipated outcomes. Taking time for this advance work is critical to operationalizing digital technologies for meaningful impact. As a clinical biometrics services organization using our own data cloud, elluminate, and many other digital technologies to produce ROI for clients, we’ve been through this tech adoption journey internally and help biopharma clients do the same. The reason to keep coming back to your problem statement is to use that as a driver for defining success –– is it efficiency, quality, speed? We want all of the above, but you need starting metrics to measure how digitally connected operations will improve outcomes. Developing incremental but high-impact ways to produce results that matter to each biopharma organization will accelerate industry-wide goals of high-quality data and faster cycle times. Technology providers can help the industry digitally transform by working with clients on a metrics-first approach, advising on impacts of non-technical factors like misalignment and communication silos, and offering expertise to tackle these derailers. Jointly working to embed metrics across the data life cycle can help the pharmaceutical industry move beyond acceleration goals to downstream impacts.

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Katrina Rice

Chief Delivery Officer, Biometrics Services, eClinical Solutions

Katrina Rice is an accomplished Chief Delivery Officer with an impressive career that spans over 25 years and includes advancement into increasingly demanding leadership roles. With a solid history of leading business transformations and managing global portfolios, she is as much at home scaling operations as she is in developing strategies that drive revenue growth. At eClinical Solutions, Katrina was recently promoted from Executive Vice President of Professional Services to Chief Delivery Officer. She has previously held various technical roles at Lockheed Martin Energy Group and Bayer. Katrina holds a Bachelor of Science degree in Computer Science from Alabama Agricultural and Mechanical University and a Master of Science degree in Computer Science with Advanced Applications from the University of New Haven. In her free time, Katrina is an active participant of Chief, a private network for women in senior leadership roles, Treasurer in her church where she oversees all financial aspects and a Member of the Delta Sigma Theta Sorority Incorporated, a not-for-profit organization dedicated to public service with an emphasis on programs that assist the African American community.